DO & CO
DO & CO reduced onboarding time by 30% while staying audit-ready
Discover how global airline catering company DO & CO automated training and compliance across every site with doinstruct.
8-10 hours saved per entity per week
With 45% time savings reported for EU training administrators.
30% faster onboarding for new U.S. employees
With a 33% reduction in refresher training requirements.
89% Net Promoter Score (NPS) among participants
100% of participants rated doinstruct better than the previous training system.
“We can reduce our weekly workload by 8–10 hours per entity by automating onboarding and refresher training. Previously everything was managed through Excel sheets and manual reminder emails.”
Learning & Development Manager, DO & CO
The Challenge
Proving compliance across a global frontline workforce
Before doinstruct, training and compliance management relied heavily on manual processes:
• Training records were stored across spreadsheets, emails, and local documents.
• When auditors arrived, HR, Health & Safety, Quality Management, and ops teams had to scramble
• Finding training records and certificates across multiple sites, languages, and roles was unsustainable.
• Managers spent significant time delivering in-person work instructions, sending training reminders, tracking completion and preparing for audits.
The Solution
Automated training and compliance across every site
DO & CO first implemented doinstruct in Germany before expanding to other EU locations and the U.S.
Today, 5,000+ employees use doinstruct, accessible on any smartphone. Managers assign onboarding and compliance training automatically based on role, team, and location. Training is delivered in employees’ native languages, ensuring instructions are understood across the workforce.
Operational leaders can now instantly see:
- Which employees completed required training
- Which certifications are expiring
- Where retraining is required
Most importantly, the company now maintains complete digital traceability for training records — simplifying audit preparation.
The value
Effective training in day-to-day operations
DO & CO replaced fragmented manual processes with a centralized digital training system, allowing them to:
- Train frontline employees consistently across locations
- Maintain complete digital training records
- Respond to audits quickly and confidently
- Onboard new employees faster
Beyond administrative efficiency gains, doinstruct makes an operational impact. In 2025, DO & CO Germany saw a 10% decrease in the number of workplace accidents and safety-related incidents.
The competitive advantage
Scaling training creation with Genius
doinstruct’s artificial intelligence (AI)-powered Genius turns documents and standard operating procedures (SOPs) into training, in multiple languages, in minutes.
DO & CO managers can now:
- Upload PDFs and convert them into training
- Capture processes directly on the shop floor
- Automatically generate quizzes and lesson cards
- Publish training across multiple languages instantly
Now, DO & CO can keep training content consistent, up-to-date, and accessible across all locations.
